Highly organized and driven individual with a wide variety of experience in customer service. Lots of experience with time management, multitasking, fast learning, and positive communication skills. Responsible professional willing to go the extra mile to assist others with solving problems and making connections.
Overview
7
7
years of professional experience
Work History
Childcare Provider
MOPS Moms Organization, High Point Church
09.2022 - Current
Worked with other paid employees and volunteers to take care of children from infants to 10-year-olds
Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
Create a safe and welcoming environment for children to learn and grow, as well as ensure parents feel comfortable.
Enhanced children's social skills by organizing group activities and promoting positive interactions.
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
Nanny, Tutor, Driver
Self-Employed
01.2020 - Current
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Front Desk Receptionist
Alan Koa Salon & Spa
10.2022 - 09.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Increased guest retention by maintaining a welcoming and organized reception area.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled and confirmed appointments accurately using reservation software, reducing conflicts or double-bookings. while adjusting to each client's needs.
Developed strong working relationships with team members, fostering a positive work environment.
Front Desk Receptionist
Estetica Salon & Spa
03.2022 - 08.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Increased guest retention by maintaining a welcoming and organized reception area.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled and confirmed appointments accurately using reservation software, reducing conflicts or double-bookings. while adjusting to each client's needs.
Developed strong working relationships with team members, fostering a positive work environment.
Front Desk Receptionist
Euphoria Salon
01.2017 - 08.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Increased guest retention by maintaining a welcoming and organized reception area.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled and confirmed appointments accurately using reservation software, reducing conflicts or double-bookings. while adjusting to each client's needs.
Developed strong working relationships with team members, fostering a positive work environment.
Education
Bachelor of Arts - Psychology, Consumer Behavior & Marketing
University of Wisconsin - Madison
Madison, WI
05.2026
High School Diploma -
Visitation School
Mendota Heights, MN
05.2022
Skills
Microsoft Excel
Customer Service
Childcare
Attention to Detail & Organization
Problem Solving
Multitasking Proficiency
Strong Interpersonal Skills
Empathy and Understanding
Timeline
Front Desk Receptionist
Alan Koa Salon & Spa
10.2022 - 09.2023
Childcare Provider
MOPS Moms Organization, High Point Church
09.2022 - Current
Front Desk Receptionist
Estetica Salon & Spa
03.2022 - 08.2022
Nanny, Tutor, Driver
Self-Employed
01.2020 - Current
Front Desk Receptionist
Euphoria Salon
01.2017 - 08.2021
Bachelor of Arts - Psychology, Consumer Behavior & Marketing