Catelin Hardin
Haslet,US
Summary
Dynamic sales professional with a proven track record, successfully managing a $5.8 million portfolio and generating over $500,000 in new business. Skilled in Salesforce and client relationship building, I excel in fostering partnerships and driving customer satisfaction through effective communication and proactive sales strategies.
Overview
12
12
years of professional experience
Work History
Independent Contractor
Self-Employed
Haslet, Texas
09.2024 - Current
- Utilized various software tools for project management and client tracking efficiently.
- Managed quality control and maintained high level of customer satisfaction.
- Assessed company operations for compliance with safety standards.
- Coordinated project timelines and deliverables to meet client expectations effectively.
Inside Sales Representative
UPS
Remote, US
01.2022 - 09.2024
- Oversaw a $5.8 million portfolio while leveraging outstanding communication and interpersonal skills to cultivate long-lasting partnerships
- Won over $500,000 in new business since gaining the territory in March 2022, demonstrating a proactive approach to generating sales
- Accurately forecasted business won, maintaining a year-to-date pull-through percentage exceeding 100% upon departure
- Utilized Salesforce proficiently to effectively manage sales pipelines, track progress, and identify lucrative opportunities
- Effectively communicated ideas and proposals to company executives, leveraging strong communication skills to articulate objectives and goals, driving alignment and support for initiatives aimed at enhancing the customer experience
General Merchandise Stocker
Target
North Fort Worth, TX
10.2020 - 01.2022
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Execute daily action plans agreed upon by the management team to ensure effective and consistent store operations
- Completed RFID scans in GM areas and system audit functions to ensure inventory accuracy
- Handled more than 500 pulls and back stock products from General Merchandise categories including pushing and stocking product to sales floor efficiently and in a timely manner
Administrative Backup / Sales Auditor
Costco Wholesale
North Fort Worth, TX
03.2015 - 06.2020
- Maintained electronic registers for all payment transactions including cash, check, and credit/debit cards
- Prepare in-house profit and loss reports, spreadsheets, and other financial reports for management
- Completed Accounts Payable tasks, mailed bills, prepared invoices, and distributed checks
- Served as backup for various staff positions in their absence and performing other related duties as assigned
Cashier
The Home Depot
Keller, TX
09.2013 - 03.2015
- Accurately processed payments and maintained all coupons, receipts, and checks with correct end-of-shift totals
- Organized, restocked, and cleaned check out area in between customers
- Greeted all customers in a friendly manner and asked standard questions about store experience and merchandise needs.
- Assisted various departments by jumping in and learning basic tasks utilized daily by team
Education
30+ College Hours -
Tarrant County College
North Richland Hills, TX01.2016
HS Diploma -
Timber Creek High School
North Fort Worth, TX01.2012
Skills
- Microsoft Office
- CRM Software
- Salesforce
- PeopleSoft
- SAP
- KRONOS
- AS/400
- Sharepoint
- Strong communication
- Conflict-resolution
- Client relationship building
- Ability to learn quickly
- Work independently
- Effective communication
- Sales pipeline management
- Customer relationship management
- Time management
- Safety compliance
Awards Recognition
- School Tools Donations Lead, UPS, Summer 2023 & 2024, Chosen to be the lead of our donation program for School Tools
- Golf Tournament Raffle Lead, UPS, Fall 2023 & 2024, Chosen as part of 4-person team to lead tournament benefitting United Way of San Antonio
- "Big N Bulky" Pilot Lead, UPS, Spring 2023, Chosen to lead our team on a Pilot to gain business
- World of Champions Platinum, UPS, Fall 2022, Awarded to Champions who exceeded sales goals
- Employee of the Month, Costco Wholesale, 06/18, Awarded for exemplary work performance
- Multiple Homer Awards, The Home Depot, Various, Received many over time, each for upholding core values of the company
Timeline
Independent Contractor
Self-Employed
09.2024 - Current
Inside Sales Representative
UPS
01.2022 - 09.2024
General Merchandise Stocker
Target
10.2020 - 01.2022
Administrative Backup / Sales Auditor
Costco Wholesale
03.2015 - 06.2020
Cashier
The Home Depot
09.2013 - 03.2015
30+ College Hours -
Tarrant County College
HS Diploma -
Timber Creek High School