Catelyn Daniels
Perry,IA
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
10
10
years of professional experience
Work History
Sales Representative
Granger Motors
Granger, Iowa
09.2024 - Current
- Greeted and assisted customers to foster positive experiences.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Prepared and delivered appropriate presentations on products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed market trends to identify potential sales opportunities.
Finance Manager
Granger Motors
Granger, Iowa
01.2022 - 09.2024
- Promoted finance products to customers and sales force to increase penetration.
- Analyzed competitors and market trends to facilitate business growth.
- Analyzed sales activity to identify and correct cost errors or price discrepancies.
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
Business Development Specialist
Granger Motors
Granger, Iowa
08.2021 - 01.2022
- Addressed customer questions and concerns regarding products and services.
- Scheduled service appointments in a timely manner.
- Set up appointments for sales consultants.
- Followed up with customers as needed.
- Demonstrating great communication skills between departments.
Community Program Team Leader
Optimae Life Services
Adel, Iowa
06.2015 - 08.2021
- Facilitated training sessions for new employees on company policies and procedures.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Identified needs of customers promptly and efficiently.
- Collaborated with other departments to ensure alignment of goals across teams.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
High School Diploma -
Perry High School
Perry, IA05-2012
Skills
- Sales consultation
- Product and service knowledge
- Complex Problem-solving
- Business development
- Relationship building
- Staff training
- Customer service
- Performance tracking
- Customer relationship building
Affiliations
- Mother of 2 children (10 and 3 years of age)
- Active member of the Perry Community and looking for more opportunities to assist in the community.
Timeline
Sales Representative
Granger Motors
09.2024 - Current
Finance Manager
Granger Motors
01.2022 - 09.2024
Business Development Specialist
Granger Motors
08.2021 - 01.2022
Community Program Team Leader
Optimae Life Services
06.2015 - 08.2021
High School Diploma -
Perry High School