Catelyn Hanna
Anna,TX
Summary
Rapid adaptation across diverse fields, consistently achieving high standards in employee training and development. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Plato's Closet
McKinney, Texas
2025.10 - Current
- Assisted in managing daily operations and optimizing workflow to enhance service delivery.
- Handled inventory management and stock replenishment processes.
- Developed and maintained positive relationships with customers and staff to foster a collaborative work environment.
- Trained new employees on company policies and procedures to ensure compliance and smooth onboarding.
Spa Consultant
Glo Tanning
Mckinney, TX
2025.02 - 2025.08
- Guided clients in selecting spa services tailored to individual needs and preferences, enhancing overall customer satisfaction.
- Recommended spa products and treatments based on client consultations, contributing to informed purchasing decisions.
- Ensured cleanliness and organization of spa environment, promoting a welcoming atmosphere for clients.
Host
Sunview Cafe
Melissa, TX
2023.05 - 2024.05
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Greeted and seated guests to create welcoming atmosphere.
- Answered customer inquiries about hours, seating, and menu to enhance guest experience.
Education
Plano, TX - General Studies
Collin County Community College
Plano, TX2025-12
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Skills
- Customer Service
- Time Management
- Team collaboration
- Conflict resolution
- Problem-solving
- Critical Thinking
Timeline
Assistant Manager
Plato's Closet
2025.10 - Current
Spa Consultant
Glo Tanning
2025.02 - 2025.08
Host
Sunview Cafe
2023.05 - 2024.05
Plano, TX - General Studies
Collin County Community College