Cathann Griffee

Make out work schedule for the day. Go through Drive set up to make sure everything is correct and all information is put in. Verify schedule processing, and making sure all equipment we use is in the system correctly for the day. Work as team player, help out the team when needed. Draw donors for Trima or whole blood. Make sure everyone, co worker’s and donor are well taken care of. Order supplies and help put stock away. At end of day take care of emails to teams, supervisor and courier. Count all whole blood draws for the day. Make sure everything is stocked for the next day and all biohazards are taken care of. Always available to anyone.

• Resolved escalated customer complaints or queries promptly and efficiently.
• Trained new staff in relevant processes and procedures.
• Provided support to junior staff during peak periods of workloads.

Prepared for opening for the day. If I was Trima charge, I got trima machines ready and donor charts out. Drew whole blood donors besides taking care of Apheresis donors. Some days I would process the blood products that we collected for the day too. At end of day, would clean chairs and work area, would also stock up canteen area.

• Followed all safety protocols when handling hazardous materials.
• Calibrated equipment according to manufacturer specifications.
• Maintained a clean, safe, and organized work environment.
• Responded quickly and effectively to emergency situations.
• Assisted in the training of new phlebotomists.