Catharina Clarkson
Monroe
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Clerk
Speedway, Bowling Green Ohio
03.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy by performing regular stock checks and adjustments.
- Assisted in training new staff on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Monitored product displays for compliance with merchandising standards and promotions.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Clerk
Kroger, Bowling Green Ohio
10.2022 - 03.2024
- Ensured cleanliness and organization of store environment to enhance customer experience.
- Collaborated with team members to streamline daily operations and improve workflow efficiency as Order Marshall.
- Managed online order fulfillment processes, ensuring timely and accurate deliveries.
- Trained new associates on operational procedures and best practices for online grocery services.
- Implemented quality control measures to enhance the accuracy of product selection and packaging.
- Assisted in troubleshooting technical issues related to online ordering platforms and customer service inquiries.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Guest Experience Specialist
Petco, Bowling Green Ohio
11.2021 - 09.2022
- Handled cash register transactions accurately, ensuring prompt service during busy times at the checkout counter.
- Ensure that the store’s live animals are properly cared for and habitats are in accordance with Petco standards
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels, ensuring stock availability and organizing product displays effectively.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales.
- Promoted adoption events at the store, increasing awareness of local rescue organizations and helping find homes for pets in need.
Sales & Kitchen Associate
Sheetz, Weirton West Virginia
05.2021 - 09.2021
- Maintained cleanliness and organization of kitchen areas to ensure operational efficiency.
- Prepared food items following established recipes and safety protocols.
- Operated kitchen equipment, including fryers, grills, and slicers, with proficiency.
- Trained new employees on food preparation techniques and safety standards effectively.
- Processed cash and credit transactions efficiently, ensuring accuracy in customer purchases.
- Managed inventory levels, restocking shelves to maintain product availability and organization.
Food Service Worker
Compass Group, Bowling Green Ohio
09.2020 - 03.2021
- Operated food preparation equipment to ensure consistent meal quality.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Maintained a clean and organized buffet area, ensuring a pleasant dining experience for guests.
- Prepared fresh salads using high-quality ingredients, ensuring consistency in taste and presentation.
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to optimize cleaning schedules during peak hours.
Program Supervisor
America Reads
08.2019 - 12.2019
- Collaborated with school administrators to align program objectives with educational goals.
- Trained new staff on best practices for tutoring and mentoring programs.
- Supervised groups of students ranging from Kindergarten to Fifth Grade in groups of 5-50.
- Researched best practices and developed strategies to improve program outcomes for classroom based focus groups for struggling learners.
Education
Bachelor of Science - Communications, Minor in Psychology
Bowling Green State University
Bowling Green, Ohio12.2024
Veterinary Technology Career Path Certificate - undefined
Columbiana County Career and Technical Center
Lisbon, Ohio05.2019
Skills
- Telephone etiquette
- Customer satisfaction
- Cash management
- Administrative tasks
- Document management
- Quality control
- Schedule and calendar management
- Point of sale operation
- Correspondence writing
- Organizational skills
- Microsoft office
- Teamwork and collaboration
Timeline
Clerk
Speedway, Bowling Green Ohio
03.2024 - Current
Clerk
Kroger, Bowling Green Ohio
10.2022 - 03.2024
Guest Experience Specialist
Petco, Bowling Green Ohio
11.2021 - 09.2022
Sales & Kitchen Associate
Sheetz, Weirton West Virginia
05.2021 - 09.2021
Food Service Worker
Compass Group, Bowling Green Ohio
09.2020 - 03.2021
Program Supervisor
America Reads
08.2019 - 12.2019
Veterinary Technology Career Path Certificate - undefined
Columbiana County Career and Technical Center
Bachelor of Science - Communications, Minor in Psychology
Bowling Green State University
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