Catharina Ashley Moudy

Sales & Customer Experience:

• Executed personalized service for bedroom sets, mattresses, and adjustable bases, regularly surpassing monthly sales goals by aligning suggestions with customer preferences, spatial considerations, and financial limitations.
• Connect with customers to understand their needs and deliver exceptional support by partnering closely with financing and customer service.

Team Leadership & Training:

• Mentored new team members on product knowledge, sales strategies, and customer engagement, accelerating onboarding, and boosting team performance.
• Enhance personal growth by applying Leadership Behavioral Coaching Plan and engaging with Foundation of Development through Elevate: Career Growth Journeys

Operations & Cross-Functional Collaboration:

• Coordinated with warehouse and delivery teams to ensure accurate inventory checks, timely fulfillment, and smooth delivery for bedroom furniture and mattresses.
• Shadowed managers across different departments to deepen understanding of responsibilities and support broader team goals.

• Directed all aspects of store operations to achieve strategic goals.
• Cultivated a skilled team through proactive leadership initiatives.
• Leveraged leadership abilities to contribute to success at both the store and district levels.