Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Rhodes

Sunset,LA

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

11
11
years of professional experience

Work History

Salesperson

Ann Raush State Farm
Youngsville, Louisiana
12.2021 - Current
  • Assisted customers in selecting appropriate products or services for their needs.
  • Educated customers about products and services offered by the company.
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Advised customers on the latest product features and benefits.
  • Collaborated with team members to develop effective sales plans.
  • Generated new business opportunities through cold calling campaigns.

Waitress Supervisor

Pizzaville USA
Lafayette, Louisiana
08.2020 - 11.2021
  • Resolved customer complaints in a timely manner with professionalism.
  • Assisted bartenders when needed during peak hours or when short staffed.
  • Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Created daily shift schedules for waitstaff according to business needs.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.

Customer Service Cashier

Golden Cleaners
Lafayette, LA
12.2013 - 11.2021
  • Maintained accurate records of transactions using the point-of-sale system.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided friendly customer service.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.

Kitchen Hand

Newk’s
Lafayette, LA
05.2017 - 09.2018
  • Received deliveries of food items and stored them properly.
  • Followed all health code guidelines when handling food items.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Maintained a neat work station throughout shift hours.
  • Followed recipes accurately while adhering to portion control standards.
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Cleaned dishes, pots, pans and utensils.
  • Operated dishwashers to sanitize dishes and silverware.
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.

Education

Bachelor of Arts - Psychology

University of Louisiana At Lafayette
Lafayette, LA
05-2021

Skills

  • Customer relationship management
  • Sales strategy development
  • Product knowledge
  • Cash handling
  • Point-of-sale operations
  • Effective communication
  • Time management
  • Active listening
  • Problem solving
  • Sales development
  • Opening and closing procedures
  • Client account management
  • Sales presentations
  • Upselling and cross selling
  • Problem-solving abilities

Timeline

Salesperson

Ann Raush State Farm
12.2021 - Current

Waitress Supervisor

Pizzaville USA
08.2020 - 11.2021

Kitchen Hand

Newk’s
05.2017 - 09.2018

Customer Service Cashier

Golden Cleaners
12.2013 - 11.2021

Bachelor of Arts - Psychology

University of Louisiana At Lafayette

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Katie Rhodes