Catherine Michalak
El Lago,TX
Summary
Dynamic leader with proven expertise in staff scheduling and fostering teamwork, demonstrated at City of El Lago and South Houston Tennis Academy. Excelled in enhancing safety and satisfaction, reducing accidents through effective lifeguard training, and boosting program attendance. Skilled in health and safety auditing, with a knack for creating positive, achievement-oriented environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
City Pool Manager
City of El Lago
04.2023 - 09.2024
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Fostered teamwork among staff members through open communication channels and collaborative problem-solving approaches.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Reduced accidents by leading comprehensive training programs for lifeguards and other staff members.
Sports Camp Coach
South Houston Tennis Academy
06.2023 - 08.2024
- Cultivated a safe and welcoming environment, fostering teamwork, sportsmanship, and respect among participants.
- Enhanced overall camp experience with off-field activities like team-building exercises and fun recreational events for relaxation time.
- Reduced injury rates through teaching proper warm-up techniques, stretching routines, and emphasizing safety precautions during gameplay.
- Increased camp attendance by implementing engaging and diverse sports activities for all age groups.
Pool Lifeguard
City of El Lago
05.2020 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Participated in ongoing training sessions, staying up-to-date on best practices in lifeguarding and aquatic safety.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
Private Special Needs Nanny
Individual
06.2022 - 09.2022
- Enhanced the child's emotional well-being by establishing secure and trusting environment through strong connection.
- Safeguarded health and safety by being prepared to administer medications if needed and monitor for side effects or adverse reactions.
- Streamlined communication between all parties involved in child's care, ensuring cohesive approach to meeting their needs.
- Adapted play activities to be both fun and therapeutic, aiding in physical and cognitive development.
- Addressed challenging behaviors with effective management techniques, minimizing disruptions and maintaining positive atmosphere.
Education
Bachelor of Science - Nursing
Texas A&M University
College Station, TX08-2026
Skills
- Supply management
- Staff scheduling
- Chemicals handling
- Health and safety auditing
- Lifeguard training
Certification
- American Heart Association CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Languages
American Sign Language
Limited Working
Timeline
Sports Camp Coach
South Houston Tennis Academy
06.2023 - 08.2024
City Pool Manager
City of El Lago
04.2023 - 09.2024
Private Special Needs Nanny
Individual
06.2022 - 09.2022
Pool Lifeguard
City of El Lago
05.2020 - 08.2024
Bachelor of Science - Nursing
Texas A&M University
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