Krissy Landon
Appleton,WI
Summary
Dynamic City Pool Manager at Kruger Products with a proven track record in enhancing customer satisfaction through critical analysis and effective team building. Skilled in staff scheduling and safety monitoring, I excel in fostering a positive environment while ensuring compliance with regulations. Certified in First Aid, CPR, and AED, I prioritize patron safety and service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
City Pool Manager
Kruger Pool
Beloit , WI
06.2023 - Current
- Analyzed customer feedback to identify areas for improvement in services offered.
- Assigned tasks and work hours to staff.
- Enforced all pool rules and regulations in a courteous manner.
- Delegated work to staff, setting priorities and goals.
Lifeguard
Lawrence University
Appleton, WI
02.2023 - Current
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Lifeguard
Kruger pool
Beloit, WI
06.2020 - 07.2022
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Filled out incident and accident reports and submitted to supervisor.
Hostess
Applebee's Grill + Bar
Beloit, WI
12.2020 - 09.2021
- Assisted servers in bussing tables when needed during busy periods.
- Accurately recorded customer information into reservation system.
- Built positive relationships with other front-of-house and kitchen staff.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Hostess
The Butterfly Club
Clinton, WI
08.2019 - 03.2020
- Assisted servers in bussing tables when needed during busy periods.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Accurately recorded customer information into reservation system.
- Assigned patrons to suitable tables according to server rotation.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
Bachelor of Arts - History Education
Lawrence University
Appleton, WI06-2026
High School Diploma -
Beloit Memorial Highschool
Beloit, WI06-2022
Skills
- Critical thinking
- Team building
- Customer service
- Communication skills
- Staff scheduling
- Safety monitoring
- Reliability
- Adaptability and flexibility
- Effective communication
- First aid
- CPR and AED
Affiliations
- collegiate athlete !
- I love creating a fun and energetic environment
- younger sibling
- History major in route to become a middle school history teacher
Accomplishments
- academic letter from the english and literature dept.
- varsity letter freshman-senior yr. of highschool
- highschool swim captain
- varsity D3 collegiate athelete
Certification
- CPR certified
- AED certified
- First Aid
References
References available upon request.
Timeline
City Pool Manager
Kruger Pool
06.2023 - Current
Lifeguard
Lawrence University
02.2023 - Current
Hostess
Applebee's Grill + Bar
12.2020 - 09.2021
Lifeguard
Kruger pool
06.2020 - 07.2022
Hostess
The Butterfly Club
08.2019 - 03.2020
Bachelor of Arts - History Education
Lawrence University
High School Diploma -
Beloit Memorial Highschool
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