Catherine Barford
New Orleans,LA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Bluff View Art District. Proven ability to enhance guest experiences through effective communication and efficient table management. Proficient in cash handling and Microsoft applications, consistently recognized for performance and reliability during peak periods.
Overview
4
4
years of professional experience
Work History
Server
Bluff View Art District at Chattanooga, Tennessee
01.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Efficiently handled a multiple table section while ensuring every guest was catered to accordingly.
- Have maintained employment while at school, and am consistently asked to resume server position during my University’s breaks
Hostess Manager
Bluff View Art District in Chattanooga, Tennessee
09.2022 - 01.2025
- Coordinated guest seating arrangements to optimize flow and enhance dining experience.
- Managed reservations as well as coordinating efficient table turnover and minimize wait times.
- Trained new staff on customer service standards and host responsibilities.
- Monitored guest feedback and communicated it to leadership and staff
Sales Associate
American Eagle Outfitters
09.2021 - 05.2022
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained store presentation and organization, adhering to visual merchandising standards.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Accompanied my team in achieving the second highest sales in our region (New York to Puerto Rico) in my year of employment
Education
Political Economy
Tulane University
New Orleans, LASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Proficiency in Microsoft
Timeline
Server
Bluff View Art District at Chattanooga, Tennessee
01.2025 - Current
Hostess Manager
Bluff View Art District in Chattanooga, Tennessee
09.2022 - 01.2025
Sales Associate
American Eagle Outfitters
09.2021 - 05.2022
Political Economy
Tulane University
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