Catherine Bates
Lake Mary,Florida
Summary
Dynamic and highly reliable professional with extensive experience, excelling in high-pressure environments. Proven ability to deliver exceptional customer service while effectively multitasking. Recognized for strong teamwork and leadership skills, ensuring smooth operations and a positive experience.
Overview
7
7
years of professional experience
Work History
Bartender
Ruth's Chris Steakhouse
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Food Runner
Ruth's Chris Steakhouse
02.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Server Assistant
Ruth's Chris Steakhouse
08.2021 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Restaurant Hostess
Ruth's Chris Steakhouse
10.2020 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Cashier
Huey Magoos Chicken
03.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier Team Lead
Firehouse Subs
05.2018 - 02.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Bachelor of Science - Marketing
University of Central Florida
Orlando, FL05-2027
Associate of Arts -
Seminole State College of Florida
Sanford, FL06-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Ruth's Chris Steakhouse
06.2023 - Current
Food Runner
Ruth's Chris Steakhouse
02.2023 - Current
Server Assistant
Ruth's Chris Steakhouse
08.2021 - Current
Restaurant Hostess
Ruth's Chris Steakhouse
10.2020 - Current
Cashier
Huey Magoos Chicken
03.2019 - 09.2020
Cashier Team Lead
Firehouse Subs
05.2018 - 02.2019
Bachelor of Science - Marketing
University of Central Florida
Associate of Arts -
Seminole State College of Florida
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