Summary
Overview
Work History
Education
Skills
Certification
Pacesetter award
Timeline
Generic

Catherine Chase

Portage

Summary

Dedicated Certified Medical Assistant with extensive experience at Ascension Borgess, skilled in HIPAA compliance and clinical documentation. Proven ability to enhance patient care through effective communication and conflict resolution. Recognized for improving clinic efficiency and fostering a welcoming environment, ensuring optimal patient outcomes and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Ascension Borgess Women's Health
06.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.

CMA/ Clinical Supervisor

Ascension Borgess Pediatrics
01.2018 - 06.2022
  • Led team training sessions on regulatory compliance, ensuring adherence to financial laws and standards.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.

Education

Associate of Science - Medical Assistant

Kalamazoo Valley Community College
Kalamazoo, MI
08-2014

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Clinical documentation
  • Vital sign monitoring
  • Patient documentation
  • Conflict resolution
  • Multitasking and organization
  • Triage assessment

Certification

  • CMA - Certified Medical Assistant, from the AAMA.

Pacesetter award

This award was given to me for going above and beyond in a support role. I was given this award for continuing to work through the course of my Breast Cancer treatment. Also, I received this award for also organizing an employee scrub swap to help my fellow associates with the rising cost of scrubs. 

Timeline

Certified Medical Assistant

Ascension Borgess Women's Health
06.2022 - Current

CMA/ Clinical Supervisor

Ascension Borgess Pediatrics
01.2018 - 06.2022

Associate of Science - Medical Assistant

Kalamazoo Valley Community College

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Catherine Chase