Catherine Companioni
Hialeah,FL
Summary
Compassionate and dedicated professional experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Skilled in handling stressful situations with ease and performing effectively under pressure. Passionate about delivering high-quality services to clients with special needs, bringing energy and enthusiasm to every interaction. Proficient in conducting assessments, monitoring behavior, and contributing to the development of comprehensive treatment plans. A proven collaborator, adept at working with multidisciplinary teams to meet the diverse needs of patients. Known for exceptional task prioritization and management skills, ensuring efficient and effective service delivery.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Assistant
Nellie's Multiservice Tax
07.2023 - Current
- Confidentiality: Adherence to strict confidentiality protocols when handling sensitive client information and documentation
- Attention to Detail: Meticulous in maintaining accurate records, processing paperwork, and ensuring compliance with immigration procedures
- Problem-Solving: Proven track record of resolving client concerns and addressing issues promptly and effectively
- Interpersonal Skills: Strong interpersonal skills, fostering positive relationships with clients, coworkers, and stakeholders
- Conflict Resolution: Skilled in de-escalating tense situations and finding mutually beneficial resolutions to conflicts or misunderstandings
- Adaptability: Flexible in adapting to changing priorities and handling dynamic workload in fast-paced environments
Front Desk Receptionist
SouthBeachGroup
09.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services
- Streamlined office operations for improved productivity with effective organization and communication skills
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Increased guest retention by maintaining a welcoming and organized reception area
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL06.2026
High School Diploma -
Hialeah Miami Lakes Senior High
Miami Lakes, Fl06.2022
Skills
- Hospitality Best Practices
- Listening Skills
- Strategic Planning
- Verbal and Written Communication
- Problem-Solving Skills
- Issue Handling
- Decision Making
- Problem Solving
- Professionalism
- Computer Proficiency
- Adaptability
- Customer Service
- Time Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Front Desk Receptionist/Assistant
Nellie's Multiservice Tax
07.2023 - Current
Front Desk Receptionist
SouthBeachGroup
09.2022 - 06.2023
Bachelor of Arts - Psychology
Florida International University
High School Diploma -
Hialeah Miami Lakes Senior High
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