Catherine Diaz
San Antonio
Summary
Results-driven professional with extensive experience in cash management and guest relations at Lodge of the Four Seasons. Proven track record in financial reconciliation and emergency response, ensuring guest safety and satisfaction. Skilled in night audit reports, effectively reducing discrepancies and enhancing operational efficiency.
Overview
2023
2023
years of professional experience
Work History
Night Auditor
Lodge of the Four Seasons
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Convention Services
Tan Tar A
- Delivered proactive assistance to incoming customers.
Self Checkout Host
Kroger
01.2019 - 04.2022
- Delivered proactive assistance to incoming customers.
Assistant Manager
Walmart
09.2003 - 01.2015
Education
Associate In Electronics Engineering Technology - Business Administration
University of MN Duluth
Duluth, MNSkills
- Cash management
- Guest relations
- Financial reconciliation
- Emergency response
- Night audit reports
Timeline
Self Checkout Host
Kroger
01.2019 - 04.2022
Assistant Manager
Walmart
09.2003 - 01.2015
Night Auditor
Lodge of the Four Seasons
Convention Services
Tan Tar A
Associate In Electronics Engineering Technology - Business Administration
University of MN Duluth
Similar Profiles
Zachary JacobyZachary Jacoby
Grocery Department Lead at New Seasons Market Arbor LodgeGrocery Department Lead at New Seasons Market Arbor Lodge
Lazalo EliahLazalo Eliah
Senior Stewarding Supervisor at Four Seasons Safari Lodge SerengetiSenior Stewarding Supervisor at Four Seasons Safari Lodge Serengeti
Tru GoodTru Good
Front of House Server at Double Arrow Lodge- Seasons RestuarantFront of House Server at Double Arrow Lodge- Seasons Restuarant
Jacob GonzalesJacob Gonzales
Perioperative Services Attendant at University HealthPerioperative Services Attendant at University Health
Daisy AguirreDaisy Aguirre
Recreation Lead at Jurupa Community Services DistrictRecreation Lead at Jurupa Community Services District