Catherine Edmonds
Milford,CT
Summary
Extensive experience delivering prompt, friendly customer service with strong knowledge of POS systems and cash handling. Proven ability to manage high-paced environments efficiently while maintaining operational excellence. Skilled in team leadership, conflict resolution, and enhancing customer experience. Background includes serving and hosting, as well as general office duties.
Overview
6
6
years of professional experience
Work History
Restaurant Staff Member
Small American Kitchen
Milford, Connecticut
03.2024 - 02.2026
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash register operations, processing orders accurately and efficiently.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Provided assistance to other staff during peak hours of service.
- Answered phone calls from customers inquiring about products and services.
- Collaborated with team members to maintain efficient service during peak hours.
Front of House
Fryborg
Milford, CT
07.2020 - 05.2023
- Managed daily operations, ensuring smooth front of house service and customer satisfaction.
- Greeted guests at front of house, creating a friendly atmosphere.
- Assisted with training new front of house employees on procedures and policies.
- Operated food truck, preparing and serving meals to customers daily.
- Maintained cleanliness of the food truck and equipment throughout service hours.
- Assisted in food preparation and presentation for events and catering services.
Education
Bachelor of Arts -
Fairfield University
Fairfield, CT05-2002
Skills
- Point of sale operations
- Cash handling
- Reliability and punctuality
- Order processing
- Employee training
- Communication skills
Timeline
Restaurant Staff Member
Small American Kitchen
03.2024 - 02.2026
Front of House
Fryborg
07.2020 - 05.2023
Bachelor of Arts -
Fairfield University