Catherine ewald
Summary
Proven leader with a track record of enhancing team performance and collaboration at Maimer. Excelled in staff training and development, alongside implementing effective conflict resolution techniques. Achieved significant improvements in productivity by empowering employees and fostering a culture of honesty and integrity. Skilled in leadership and customer service, consistently exceeding company goals.
Friendly and approachable, with knack for customer service and team collaboration. Possesses solid understanding of food safety standards and adept in inventory management and quality control. Dedicated to creating welcoming environment and ensuring customer satisfaction through efficient operations.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Deli Team Leader
Meijer
11.2019 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on [Product or Service] and assigned duties.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
HR Executive
Ewald and Sons Trucking LLC
08.2019 - Current
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Managed confidential documents, maintaining a secure filing system to protect sensitive information.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Fresh Line Leader
Meijer
04.2017 - 09.2019
- Led team in daily operations to ensure smooth workflow.
- Managed inventory levels to prevent shortages and overstocking.
- Ensured compliance with safety regulations by conducting regular inspections.
- Managed and motivated employees to be productive and engaged in work.
Service Team Leader
Meijer
11.1990 - 04.2017
- Mentored new hires, providing guidance to ensure their successful integration into the team.
- Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
- Trained and supervised team of customer service representatives in providing quality service to customers.
Education
Associate of Applied Science - Management
Washtenaw Community College
Ann Arbor, MI05-2026
High School Diploma -
Career Online High School
Pompano Beach, FL10-2024
Skills
- Performance evaluation and feedback
- Leadership qualities
- Team building and motivation
- Staff training and development
- Conflict resolution techniques
- Strong work ethic
- Customer service
- Honesty and integrity
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Deli Team Leader
Meijer
11.2019 - Current
HR Executive
Ewald and Sons Trucking LLC
08.2019 - Current
Fresh Line Leader
Meijer
04.2017 - 09.2019
Service Team Leader
Meijer
11.1990 - 04.2017
Associate of Applied Science - Management
Washtenaw Community College
High School Diploma -
Career Online High School
Similar Profiles
ASHLEY KAVELOSKIASHLEY KAVELOSKI
Softlines Team Member at MeijerSoftlines Team Member at Meijer
Hannah EckelHannah Eckel
Pharmacy Technician at MeijerPharmacy Technician at Meijer
Aubrey ArnoldAubrey Arnold
Data Analyst at MeijerData Analyst at Meijer
Kevine KetKevine Ket
Customer Service Associate Cashier at MeijerCustomer Service Associate Cashier at Meijer
Kierra GibsonKierra Gibson
Bakery/Deli Team Leader at Wal-Mart SupercenterBakery/Deli Team Leader at Wal-Mart Supercenter