Catherine Garcia
West New York
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Account Services Supervisor
Steve Madden
New York
04.2022 - Current
- Facilitated regular team discussions to assess monthly and quarterly shipping figures.
- Partner with our sales team on strategies to enhance account revenue.
- Managed the creation and processing of Amazon purchase orders for all of our handbag lines, such as Dolce Vita and Anne Klein.
- Developed strategies for improving overall efficiency in the account services department.
- Utilized Excel to create detailed inventory analysis reports, cost evaluations, and sales documents.
- Trained new team members in utilizing M3 system to generate various reports.
Store Brand Leader
Urban Outfitters, Inc.
Paramus
11.2019 - 04.2022
- Ensured compliance with all company policies, procedures, and regulations for the store brand.
- Coordinated duties and responsibilities for a large team of over 30, incorporating assistant managers and key holders.
- Analyzed competitor activities to maintain competitive advantage.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Assistant Manager
True Religion
Miami
05.2017 - 10.2019
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed business metrics and anticipated results for senior management.
- Created reports on sales trends, inventory levels, and financial data.
- Delegated work to staff, setting priorities and goals.
Education
Master of Arts - English
Florida State University
Tallahassee, FL08-2023
Bachelor of Science - English
Florida International University
Miami, FL05-2020
High School Diploma -
Memorial High School
West New York, NJ06-2015
Skills
- Sales Development Strategies
- CRM software proficiency
- Verbal and written communication
- Analytical thinking
- Customer relationship management
- Conflict resolution
- Microsoft outlook, word, and Excel
- Advanced Excel spreadsheet functions, pivot tables, and macros
Languages
Spanish
Native/ Bilingual
Timeline
Account Services Supervisor
Steve Madden
04.2022 - Current
Store Brand Leader
Urban Outfitters, Inc.
11.2019 - 04.2022
Assistant Manager
True Religion
05.2017 - 10.2019
Master of Arts - English
Florida State University
Bachelor of Science - English
Florida International University
High School Diploma -
Memorial High School
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