Catherine Gonzalez

• Experience tutor with 2+ years of proven success with developing and implementing individualized lesson plans for students

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Assisted over 100 patients daily, in person and via phone and email, collaborating with co-workers and coordinating with other clinics in Chicago to ensure efficient patient support.
• Contacted hospitals, pharmacies, physicians, and clinical staff to relay patient information and facilitate coordinated care.
• Confirmed appointments, created appointments, updated client records, and went through client records.
• Ensured clinic hygiene by cleaning and maintaining restrooms and common areas, organized, stocked, and updated medical and office supplies for efficient operations
• Handled patient financial transactions accurately and professionally, and provided patients with information about insurance coverage and clinic policies.
• Open to other positions.

• Process daily shipments by efficiently tagging, sorting, pricing, and working under pressure
• Effective communication in aiding customers
• Collaborative tasks with other co-workers
• Organization and time management to meet a specific time