Catherine H. Marks
Saint Augustine,FL
Summary
Executive leader with extensive experience in full P&L ownership and strategic planning. Demonstrated success in multi-region operations and acquisition integration, enhancing profitability and operational efficiency in community management. Proven ability to influence business direction through effective leadership and strategic decision-making. Skilled in developing and implementing impactful business plans and initiatives.
Overview
12
12
years of professional experience
Work History
President
MAY MANAGEMENT SERVICES
St. Augustine, USA
04.2021 - Current
- Provided executive leadership for portfolio of 200+ associations representing over 30,000 units.
- Evaluated operational processes to identify areas for improvement and efficiency gains.
- Ensured compliance with industry regulations and standards across all managed properties.
- Managed operations with $10M annual budget, ensuring profitability, growth, and compliance.
- Successfully navigated major ownership transaction, preserving business continuity and enabling expansion.
- Directed integration of acquisitions to align systems, culture, and service delivery models.
- Led development of senior leadership teams; oversaw staffing strategies for 150+ associates across Florida.
- Cultivated strategic partnerships with developers and financial institutions to enhance growth pipelines.
Vice President, Sales & Marketing
MAY MANAGEMENT SERVICES
St. Augustine, USA
11.2015 - 04.2021
- Designed and executed sales and marketing strategies that delivered record-breaking revenue and profit years.
- Developed strategic alliances with boards, developers, and vendors, directly contributing to sustained portfolio growth.
- Elevated brand positioning and client engagement, securing competitive advantage in the Florida market.
Community Association Manager – Large-Scale Community
MAY MANAGEMENT SERVICES
St. Augustine, USA
01.2015 - 01.2017
- Managed a master-planned community of 1,000+ homes, overseeing operations, budgeting, and compliance.
- Partnered with developers and boards to establish policies, optimize processes, and enhance resident experience.
- Directed staff and vendor teams, delivering consistent, high-quality service aligned with community expectations.
Music Touring Assistant – Office of Cara Lewis
CREATIVE ARTISTS AGENCY
Los Angeles, USA
05.2014 - 01.2015
- Supported executive booking operations for a roster of 50+ A-list clients across North America.
- Coordinated schedules, contract negotiations, and communications at the highest levels of the entertainment industry.
Assistant to Tour Director & Accountant
KANYE WEST
09.2013 - 03.2014
- Company Overview: Yeezus Tour (North America)
- Directed logistics for 20+ VIP stakeholders across a 30-show tour.
- Assisted with budget planning, settlements, and contract compliance, ensuring operational and financial accuracy.
- Yeezus Tour (North America)
Education
Bachelor of Science - Political Science, Communications
Florida State University
Tallahassee, FL05.2013
Marketing & Merchandising -
Florence University of the Arts
Florence, Italy09.2010
Polish Studies -
Jagiellonian University
Krakow, Poland06.2009
Skills
- Full P&L Ownership & Budget Leadership
- Multi-Region Operations Oversight
- Master-Planned & Large-Scale Community Management
- Strategic Planning & Execution
- Acquisition Integration & Post-Merger Alignment
- Board, Developer & Stakeholder Relations
- Hospitality-First Client Service
- Growth & Revenue Optimization
- Executive Team Leadership
Timeline
President
MAY MANAGEMENT SERVICES
04.2021 - Current
Vice President, Sales & Marketing
MAY MANAGEMENT SERVICES
11.2015 - 04.2021
Community Association Manager – Large-Scale Community
MAY MANAGEMENT SERVICES
01.2015 - 01.2017
Music Touring Assistant – Office of Cara Lewis
CREATIVE ARTISTS AGENCY
05.2014 - 01.2015
Assistant to Tour Director & Accountant
KANYE WEST
09.2013 - 03.2014
Bachelor of Science - Political Science, Communications
Florida State University
Marketing & Merchandising -
Florence University of the Arts
Polish Studies -
Jagiellonian University
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