Catherine Hoyos
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Manager
CVS Pharmacy
Houston, TX
10.2021 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Cooperated with coworkers to improve customer experience and manage storefront.
Cashier
Whatabuger
Houston, TX
07.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
YES Prep Southwest
Houston, TX06.2020
Skills
- Fluent in Spanish
- Proficient in Microsoft Word
Additional Information
GPA: 3.57
Graduationdate
05/2020
Volunteeringandcommunityservice
- St. Benedict, 2017, Helping in fundraisers, and organizing papers in the office.
- Houston Police Department-Southwest, 11/2017, Greeted people at the registration table, and helped escort them to their tables at an event.
Extracurricular Activities
Varsity Soccer, 2016-2020, Playing as a member of the varsity Soccer team, Junior spirit Committee 2018-2020, Helping create ideas and bring spirit to the class of 2020
Timeline
Shift Manager
CVS Pharmacy
10.2021 - 06.2024
Cashier
Whatabuger
07.2020 - 08.2021
High School Diploma -
YES Prep Southwest