Summary
Overview
Work History
Education
Skills
Additional Information
Graduationdate
Volunteeringandcommunityservice
Extracurricular Activities
Timeline
Generic

Catherine Hoyos

Houston,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Shift Manager

CVS Pharmacy
Houston, TX
10.2021 - 06.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Cashier

Whatabuger
Houston, TX
07.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

YES Prep Southwest
Houston, TX
06.2020

Skills

  • Fluent in Spanish
  • Proficient in Microsoft Word

Additional Information

GPA: 3.57

Graduationdate

05/2020

Volunteeringandcommunityservice

  • St. Benedict, 2017, Helping in fundraisers, and organizing papers in the office.
  • Houston Police Department-Southwest, 11/2017, Greeted people at the registration table, and helped escort them to their tables at an event.

Extracurricular Activities

Varsity Soccer, 2016-2020, Playing as a member of the varsity Soccer team, Junior spirit Committee 2018-2020, Helping create ideas and bring spirit to the class of 2020

Timeline

Shift Manager

CVS Pharmacy
10.2021 - 06.2024

Cashier

Whatabuger
07.2020 - 08.2021

High School Diploma -

YES Prep Southwest
Catherine Hoyos