Catherine Jackson
San Antonio,Texas
Summary
Dedicated and detail-oriented professional with extensive experience in personnel administration, child care, and child welfare. Proven ability to effectively manage personnel functions for large groups, ensuring accuracy and compliance with regulations. Skilled in processing personnel actions, facilitating payroll, and maintaining meticulous records to support mission readiness. Experienced in providing compassionate care and supervision to children in residential settings, promoting their social, emotional, and cognitive development. Demonstrated expertise in conducting thorough investigations into allegations of child abuse and neglect, collaborating with multidisciplinary teams and community resources to ensure the safety and well-being of vulnerable children. Possessing strong communication, organizational, and interpersonal skills, with a commitment to upholding ethical standards and maintaining confidentiality in all aspects of work.
Overview
6
6
years of professional experience
Work History
Child Protective Investigator
Child Protective Services
03.2024 - Current
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Identified patterns of abuse/neglect during investigations by reviewing case histories and drawing connections between past incidents and current concerns.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Developed and maintained strong working relationships with community partners to facilitate effective case management.
- Ensured compliance with state regulations regarding timelines for investigations, documentation, and reporting requirements.
- Developed culturally sensitive approaches when working with diverse populations in order to better understand family dynamics and values.
- Participated in ongoing professional development, staying current on best practices in child protection investigation techniques.
Personnelist
514th Maintenace Group
07.2019 - Current
- Managed personnel functions for over 500 personnel within the 514 Maintenance Group, ensuring accurate and efficient personnel administration
- Processed and reviewed personnel actions, including promotions, demotions, transfers, separations, and retirements, while adhering to regulations and maintain data accuracy
- Collaborated with the finance department and through UTAPS to facilitate accurate and timely payroll, ensuring personnel received proper compensation
- Maintained and updated personnel records, ensuring all documentation and information were current and well organized to be prepared for mission readiness.
- Implemented innovative employee recognition programs to celebrate achievements and boost morale throughout the organization.
Direct Care Worker
St PJ's Children's Home
11.2022 - 01.2024
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of individual's progress, ensuring accurate information was readily available for healthcare providers and family members.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each child.
Education
Bachelor's Degree - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Collaborative Team Player
- Adaptability and Flexibility
- Analytical Thinking
- Effective Time Management
- Personnel Management
- Accurate Record Keeping
- Payroll processing
- Case Documentation Management
- Microsoft office
- Structured Interview Techniques
Affiliations
- United States Air Force
Timeline
Child Protective Investigator
Child Protective Services
03.2024 - Current
Direct Care Worker
St PJ's Children's Home
11.2022 - 01.2024
Personnelist
514th Maintenace Group
07.2019 - Current
Bachelor's Degree - Criminal Justice
The University of Texas At San Antonio
Similar Profiles
DTERRAINIQUE MURRYDTERRAINIQUE MURRY
Child Protective Investigator at Child Protective ServicesChild Protective Investigator at Child Protective Services
Sara CarsonSara Carson
Administrative Assistant CVS/Adoptions at Department of Child Protective ServicesAdministrative Assistant CVS/Adoptions at Department of Child Protective Services
Maria WoodardMaria Woodard
Social Services Specialist at Child Protective Services- State of MississippiSocial Services Specialist at Child Protective Services- State of Mississippi
Olivia MartinezOlivia Martinez
CPS Investigator III at Child Protective ServicesCPS Investigator III at Child Protective Services
TAVEA K SMITHTAVEA K SMITH
Dental Assistant/ Office Manager at Imagine DentalDental Assistant/ Office Manager at Imagine Dental