Catherine Jensen
Gresham,OR
Summary
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 3 years of sobriety and ready to help others reclaim lives through use of proper services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Central City Concern
12.2022 - Current
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Transported individuals to medical appointments and support meetings whenever needed.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Listened to clients' concerns and provided encouragement and support.
Customer Service and Deli Artist
SUBWAY®Restaurants
01.2012 - 01.2014
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices
- Listened carefully to customer instructions and prepared orders according to those preferences
- Opened new inventory and rotated stock by dates to maintain freshness
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
- Delivered exemplary customer service to guests, even in peak business periods to promote retention
- Learned other teammates' work tasks to train as backup
- Received payment via cash, check, card, or mobile payment and processed promptly, resulting in 100% accuracy rate
Education
Certified Recovery Mentor -
Daystar Education
Portland, OR07.2022
Graduated STOP Court in Multnomah County -
VOA In Act
Portland, OR04.2021
High School Diploma -
McLennan Community College
Waco, TX01.2000
Skills
- Leadership skills
- Privacy and Confidentiality
- Service Navigation
- Family Assistance
- Issue Resolution Abilities
- Coaching and Mentoring
- Peer Interaction
- Recovery Guidance
- Living Skills Assistance
- Life Skills Education
- Attention to detail
- Organizational Skills
Certification
- Certified Recovery Mentor
Timeline
Peer Support Specialist
Central City Concern
12.2022 - Current
Customer Service and Deli Artist
SUBWAY®Restaurants
01.2012 - 01.2014
Certified Recovery Mentor -
Daystar Education
Graduated STOP Court in Multnomah County -
VOA In Act
High School Diploma -
McLennan Community College
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