Jennifer Daniels
Science Hill,KY
Summary
As a peer support specialist, my primary objective is to empower individuals in their recovery journey and promote mental wellness. I work with clients everyday to help them take charge of their recovery, while fostering a sense of autonomy and self-efficacy. I aim to instill a sense of hope by sharing my personal recovery story and by demonstrating that change is possible.
Overview
8
8
years of professional experience
Work History
Peer Support Specialist
Lake Cumberland Recovery
05.2020 - Current
- Oversee daily operations, managing staff, ensuring compliance with local and state regulations, ensuring that clients receive the best possible treatment
- Responsible for client intakes, transportation, facilitating addiction recovery groups, and providing case management
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
Waitress
The Harbor Restaurant
08.2016 - 04.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Sales Associate
Photography by Larry Witt
09.2016 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
G.E.D. -
Somerset Community College
Somerset, KY09.2024
Skills
- Team Leadership
- Crisis Intervention
- Peer Education Responsibilities
- Communication
- Problem-solving
- Advocacy
- Client Empowerment
- Case Management
- Problem-solving skills
- Leadership skills
- Relapse Prevention
- Appointment Scheduling
- Resource Navigation
- Documentation And Reporting
Roles And Responsibilities
Oversee daily operations, managing staff, ensuring compliance with local and state regulations, ensuring that clients receive the best possible treatment. Also responsible for client intakes, transportation, facilitating addiction recovery groups, and providing case management.
Personal Information
Title: Peer Support Specialist
Timeline
Peer Support Specialist
Lake Cumberland Recovery
05.2020 - Current
Sales Associate
Photography by Larry Witt
09.2016 - 03.2020
Waitress
The Harbor Restaurant
08.2016 - 04.2020
G.E.D. -
Somerset Community College
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