Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Catherine Kahoun

Fayetteville,AR

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Team player who thrives in fast-paced environments and maintains a positive and friendly attitude at all times.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
Jonesboro, AR
05.2023 - 08.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Addressed complaints to kitchen staff and served replacement items.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Responded to ad hoc cleaning duties at end of shift.
  • Took orders from customers accurately and in a timely manner.
  • Stocked service areas with supplies during slow periods.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Prepared checks, itemizing total meal costs and taxes.

Carhop Server

Sonic Drive-In
Jonesboro, AR
04.2021 - 10.2022
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Answered product and order questions accurately and professionally.
  • Adhered to health safety standards at all times while preparing food.
  • Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
  • Trained new employees to perform duties.
  • Kept work areas clean and organized throughout shift.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Responded quickly to customer requests for drinks refills or additional items.
  • Provided excellent customer service by addressing customer concerns promptly and efficiently.

Education

High School Diploma -

Jonesboro High School
Jonesboro
05-2022

Fashion Merchandising

University of Arkansas
Fayetteville, AR

Skills

  • Supply Restocking
  • Guest Engagement
  • Dining Customer Service
  • Service Prioritization
  • Cash Handling
  • Performance Improvement

Affiliations

  • Journaling
  • Nature Walks
  • Design and Organization
  • Decor and Small Event Planning

References

References available upon request.

Timeline

Server

Olive Garden
05.2023 - 08.2023

Carhop Server

Sonic Drive-In
04.2021 - 10.2022

High School Diploma -

Jonesboro High School

Fashion Merchandising

University of Arkansas

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Catherine Kahoun