Catherine Kammeyer
Apple Valley,CA
Summary
Dynamic Account Executive with a proven track record at Ty Inc., excelling in client relationship building and account management. Demonstrated success in boosting client satisfaction and exceeding sales targets through effective communication and customized solutions. Skilled in delivering impactful presentations and nurturing long-term client loyalty, showcasing a blend of exceptional customer service and strategic sales acumen.
Overview
12
12
years of professional experience
Work History
Account Executive
Ty Inc.
03.2018 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Handled various accounts concurrently, ensuring organization.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Sales Associate
Wireless Advocates
03.2013 - 02.2018
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Theology - Ministry
TCMI Bible Institute
South Gate, CASkills
- Client relationship building
- Account management
- Relationship building and management
- Customer service
Timeline
Account Executive
Ty Inc.
03.2018 - Current
Sales Associate
Wireless Advocates
03.2013 - 02.2018
Theology - Ministry
TCMI Bible Institute
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