Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Catherine LaRoche

Mays Landing,NJ

Summary

Dynamic and diligent server proven to demonstrate consistent product and efficiency under pressure, honed at Kohr Bros Frozen Custard. Excelled in maintaining high customer satisfaction and adept in various online programs, ensuring seamless operations. Demonstrated ability to improve workplace standards, contributing to a positive, upbeat and productive environment.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Kohr Bros Frozen Custard
07.2021 - Current

- Managing high-stress situations effectively, tending to customers in large quantities without mistake

- Controlling all transactions and money handling into the P.O.S

- Resolving customer complaints with empathy and urgency

-Maintaining a satisfactory working environment for food sales

- Opening and closing shifts, leaving the store stocked and in order for the upcoming day

Education

High School Diploma -

Oakcrest High School
Egg Harbor, NJ
06-2024

Skills

  • Efficiency in high stress environments
  • Complaint resolution
  • Customer satisfaction measurement
  • Cleaning to professional standard
  • Diligence in serving
  • Professional telephone demeanor
  • Proficiency in applications such as Microsoft Excel
  • Proficiency in Graphic applications such as Procreate

Accomplishments

- Distinguished Honor Roll Achievement

- NJSTARS Scholarship

Timeline

Customer Service Representative

Kohr Bros Frozen Custard
07.2021 - Current

High School Diploma -

Oakcrest High School

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Catherine LaRoche