Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Lozano

Pasadena

Summary

Dynamic and dedicated professional with a strong background in customer service at Bullritos. Known for building lasting relationships with customers and ensuring a positive dining experience. Demonstrated reliability and attention to detail while efficiently operating the cash register and maintaining cleanliness. Committed to exceeding customer expectations through patience and empathy.

Overview

3
3
years of professional experience

Work History

Cashier

Bullritos
02.2021 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Greeted guests pleasantly and answered menu questions.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Associate Degree - Dental Hygiene

San Jacinto College
Pasadena, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skill
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Order taking
  • Attention to detail
  • Cash register operation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Bullritos
02.2021 - 08.2024

Associate Degree - Dental Hygiene

San Jacinto College
Catherine Lozano