Catherine McDermott
Ottawa ,KS
Summary
Accomplished & Reliable Retail Inside Sales Manager with over 30+ years experience in the meat industry. Proven track record at Seaboard Foods Inc, enhancing client relationships and exceeding sales targets through expert account management and motivational leadership. Skilled in sales forecasting and customer relationship building, achieving significant growth in the meat protein market. Demonstrates exceptional sales team leadership and cross-functional collaboration, driving business success.
Overview
17
17
years of professional experience
Work History
Retail Inside Sales Manager-East
Seaboard Foods Inc
11.2014 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Trained new inside sales representatives & management trainees, resulting in improved team performance and increased sales results.
- Stay informed of meat protein markets in the region and communicate this information to Supervisors, Pricing Managers, and other team members to assist with pricing and sales decisions to achieve success in the development of new business.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepare weekly reports on all sales highlights and key project updates for the region, in concert with the Field Regional Sales Manager.
- Participate in customer related activities such as sales calls, food shows, and visits to our facilities as is required.
- Assist in the budgeting and planning process for the region and assigning accounts to the inside sales representatives.
- Work collaboratively with the Seaboard Field Sales Regional Manager & broker network in developing common goals and writing/executive strategic target account plans to increase new distribution & grow existing business within the region.
- Manage, direct, motivate all Inside Sales Representatives by setting goals and executing on goals that are common to the Region.
- Manage your team and directing to fill trucks, minimize pricing errors, late order placements, and add-ons per company’s SOP’s. Maintain minimum order requirements.
- Achieve a volumetric and Net Marketing Margin budget for the Region.
Senior Sales Representative
Farmland Foods Inc
06.2012 - 11.2014
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Identified customer needs by asking appropriate, open-ended questions.
Fresh Pork Business Manager
Farmland Foods Inc
05.2007 - 06.2012
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Education
Night Courses-Business Management
Western Iowa Tech
Sioux City IA High School Diploma -
Ponca High School
Ponca Nebraska05.1988
Skills
- Motivational Skills
- Sales Team Leadership
- Account Management
- Sales Coaching
- Sales Forecasting
- Cross-Functional Collaboration
- Business Planning
- Product branding
- Cross-selling strategies
- Customer Relationship Building
Timeline
Retail Inside Sales Manager-East
Seaboard Foods Inc
11.2014 - Current
Senior Sales Representative
Farmland Foods Inc
06.2012 - 11.2014
Fresh Pork Business Manager
Farmland Foods Inc
05.2007 - 06.2012
Night Courses-Business Management
Western Iowa Tech
High School Diploma -
Ponca High School
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