Catherine Mitchell
DeSoto,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
KHOLS
11.2022 - 12.2022
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Greeted customers and answered questions regarding products and promotions.
- Provided support to team members to ensure all goals were met in a timely manner.
- Counted money in cash drawers and communicated correct amounts to supervisors for reports.
- Helped with promotional display setup in accordance with brand guidelines.
HOMEGOODS
06.2021 - 11.2021
- Arrived on time for shifts and adhered to company dress code guidelines.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Assisted new employees during training sessions.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
- Participated in team meetings to discuss progress, identify areas of improvement, and brainstorm ideas for new projects or initiatives.
Camp Volunteer
LITTLE GRASSY
05.2017 - 07.2019
- Utilized patience and understanding when dealing with challenging behavior from campers.
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Managed multiple tasks simultaneously while supervising large groups of children.
- Created an inclusive environment for all campers regardless of age, gender or race.
- Remained calm in emergencies and stressful situations.
- Maintained clean facilities by assisting with daily chores such as sweeping cabins, washing dishes, or preparing meals as needed.
- Worked in the kitchen to prepare meals for groups of up to 30+
- Managed supply inventory, ensuring that necessary materials were always available for daily activities and special events.
Education
Associate in Arts (A.A.) in English Education Candidate -
John A Logan College
12.2024
High School Diploma -
Carbondale Community Highschool
05.2022
Skills
- Money Handling
- Facility Cleaning
- Attention to Detail
- Product Knowledge
- Sales Expertise
- Peer Relationships
- Billing and Payment Processing
- Rewards Programs
- Organizing Work Stations
- Complex Problem-Solving
- Team Member
- Active Listening
Certification
CPR Certified by Red Cross
References
References available upon request
Timeline
KHOLS
11.2022 - 12.2022
HOMEGOODS
06.2021 - 11.2021
Camp Volunteer
LITTLE GRASSY
05.2017 - 07.2019
Associate in Arts (A.A.) in English Education Candidate -
John A Logan College
High School Diploma -
Carbondale Community Highschool
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