Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Catherine Montufar

West New York,NJ

Summary

Honest Cashier skilled at managing money, merchandising stock, and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
West New York, NJ
10.2023 - Current
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Stocked shelves with merchandise when needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Helped with purchases and signed customers up for rewards program.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered phone calls to assist customers with questions and orders.
  • Processed refunds for worn, damaged and broken merchandise.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Cashier

7-eleven
West New York, NJ
07.2022 - 03.2023
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Stocked shelves with merchandise when needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Helped with purchases and signed customers up for rewards program.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered phone calls to assist customers with questions and orders.
  • Processed refunds for worn, damaged and broken merchandise.
  • Scanned items and checked pricing on cash register for accuracy.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Dunkin Donuts & Baskin Robbins
West New York, NJ
06.2021 - 11.2021
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Built and maintained productive relationships with employees.
  • Collected payments and provided accurate change.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customers' questions and provided information on store procedures or policies.
  • Counted and balanced cashier drawers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained work area and kept cash drawer organized.

Education

GED -

Memorial High School
West New York, NJ

Skills

  • Payment Collection
  • Cash Register Operation
  • ID Verification
  • Cash Handling
  • Customer Service
  • Customer Assistance
  • Payment Processing
  • Returns Processing
  • POS Systems
  • Cleaning and Sanitizing
  • Cash Management
  • Retail Merchandising
  • Product Knowledge
  • Written and Verbal Communication
  • Customer Service Excellence

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Cashier

Burlington
10.2023 - Current

Cashier

7-eleven
07.2022 - 03.2023

Cashier

Dunkin Donuts & Baskin Robbins
06.2021 - 11.2021

GED -

Memorial High School

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Catherine Montufar