Catherine Morrow
Spring,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Staffing Texas
Conroe, Texas
12.2024 - Current
- Provided accurate information about products and services to customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed positive relationships with customers through friendly interactions.
warehouse associate
Napa auto parts
Rockford, IL
06.2023 - 12.2023
- Communicated effectively with team members on matters related to work assignments.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
Warehouse Worker
Amazon
Rockford, Illinois
09.2022 - 01.2023
- Provided assistance in loading and unloading containers from ships and trains.
- Processed returns of defective merchandise as required.
- Transported goods to designated areas within the warehouse facility.
Education
Bachelor of Science - Human Services
Rasmussen College - MN
Saint Cloud, MN12-2025
Associate of Science - Human Services
Rasmussen College-Minnesota
Minneapolis, MN06.2024
GED -
Elevate Program
Rockford, IL04-2019
Skills
- Communication skills
- Self-motivation
- Reliable
- Time management skills
- A positive attitude
- Problem solving skills
- Receptionist
- Inventory
- Pallet Jack
- Picking Packing
- Picking
- Order Puller
- Reach Truck
- Reach
- Cashier
- Forklift Operator
- Training
- Data Entry
- Cash Handling
- Computer Skills
- Excel
- Logistics
- RF Scanner
- Materials Handling
- Order Picker
- Warehouse Experience
- Microsoft Word
- Assembly
- Shipping & Receiving
- Machining
- Inventory Control
- Freight Experience
- English
- Merchandising
- Pricing
- Warehouse Distribution Experience
- Load & Unload
- Restaurant experience
- Food service
- Order fulfillment
- Guest services
- Hospitality
- Hotel experience
- Typing
- Customer service
- Presentation skills
- Patient service
- Medical terminology
- Google Docs
- Microsoft Publisher
- Microsoft Office
- Microsoft Access
- Microsoft Excel
- Forklift
- Warehouse distribution
- OSHA
- Picking & packing
- Microsoft Powerpoint
- Order Picking
- Assembly and production
Certification
- Forklift Certification
- Pallet Jack Certification
- Driver's License
Personal Information
Willing To Relocate: Anywhere
Work Authorization
Authorized to work in the US for any employer
Timeline
Customer Service Representative
Staffing Texas
12.2024 - Current
warehouse associate
Napa auto parts
06.2023 - 12.2023
Warehouse Worker
Amazon
09.2022 - 01.2023
Bachelor of Science - Human Services
Rasmussen College - MN
Associate of Science - Human Services
Rasmussen College-Minnesota
GED -
Elevate Program