Catherine Nguyen
Fremont,CA
Summary
An adaptable administrative professional with a strong background in IT support, vendor management, and office organization. Passionate about empowering startups and small businesses, with a proven track record of optimizing daily operations, fostering a collaborative workplace culture, and providing seamless team support.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Team Pink Lab
10.2026 - Current
- Greeted visitors, managed check-ins, and maintained a welcoming environment to make visitors comfortable.
- Answered multi-line phones, routed calls, and relayed messages to make check-ins run smoothly between two locations.
- Scheduled appointments, updated calendars, and coordinated daily client and trainer flow.
- Verified paperwork, collected contact information, and maintained organized guest records.
Independent Nail Technician
Self-employeed
04.2026 - Current
- Comprehensively assessed nail health through client consultation and recommended best next course of action.
- Optimized product array to prevent excess spending and sustain a fully utilized budget.
- Delivered exceptional customer support, communicated guidance for ongoing service maintenance, and encouraged client return visits.
Office Manager
Talkdesk
09.2023 - 12.2025
- Tracked budgets, invoices, and purchase orders to support timely administrative and operational processing.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular inventory assessments of office supplies, ordered necessary items proactively to prevent stock shortages.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Education
Bachelor of Science - Applied Mathematics
University of California, Davis
Davis, CA06-2023
Associate of Arts - Human Development
Ohlone College
Fremont, CA06-2021
Skills
- Administrative support
- Customer assistance and interaction
- Office management
- Customer service
- Dispute resolution
- Problem-solving skills
Timeline
Front Desk Receptionist
Team Pink Lab
10.2026 - Current
Independent Nail Technician
Self-employeed
04.2026 - Current
Office Manager
Talkdesk
09.2023 - 12.2025
Bachelor of Science - Applied Mathematics
University of California, Davis
Associate of Arts - Human Development
Ohlone College