Catherine Nichta
Lakewood
Summary
Dynamic professional with exceptional interpersonal skills and a proven track record. Adept at multitasking and organization, I effectively resolve issues and cultivate relationships. I take pride in my efficiency, work ethic and initiative.
Overview
5
5
years of professional experience
Work History
Server
Lago East Bank
Cleveland, OH
01.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Skillfully managed high volumes while ensuring guest satisfaction.
- Resolved guest complaints swiftly, enhancing overall dining experience and loyalty.
- Cultivated warm relationships with regular customers.
Sales Associate
Angi
Remote
06.2022 - 06.2023
- Cultivated strong relationships with clients through effective communication and product knowledge.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, promptly addressing concerns and offering tailored solutions.
- Managed friendly and professional customer interactions.
Personal Assistant
Private Care
Cleveland, OH
03.2021 - 09.2022
- Assisted in project management tasks, tracking progress and facilitating team meetings for timely deliverables.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to personal operations.
- Streamlined communication across departments to enhance collaboration and operational efficiency.
Education
High School Diploma -
Beaumont School
Cleveland Heights01-2012
Skills
- Exceptional interpersonal skills
- Memory retention
- Time management
- Teamwork and collaboration
- Multitasking and organization
Timeline
Server
Lago East Bank
01.2024 - Current
Sales Associate
Angi
06.2022 - 06.2023
Personal Assistant
Private Care
03.2021 - 09.2022
High School Diploma -
Beaumont School