Catherine Nsubuga
Burlington,MA
Summary
Adaptable professional experience and a proven knowledge of customer needs assessment, customer service, and conflict resolution.Aiming to leverage my skills to successfully fill the Resident counselor role at your company
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress b monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Guild For Human Services
Concord , California
11.2023 - Current
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Responded promptly to emergency situations using sound judgment techniques.
- Maintained accurate records of all services provided to clients.
- Developed individual service plans in collaboration with the client, family members and other professionals.
- Encouraged socialization through recreational activities such as group outings and community events.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Actively promoted positive behaviors among clients through reinforcement techniques.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted individuals in learning and developing new skills.
- Transported clients to doctor's appointments and errands.
Direct Care Worker
Cooperative For Human Services
Lexington Ma, MA
05.2021 - Current
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Provide clients with communication assistance, typing their correspondence or obtaining information for them
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Provided personal care to clients, such as bathing, grooming and toileting.
- Coordinated transportation for medical appointments and other errands.
- Responded promptly to emergency situations using sound judgment techniques.
- Maintained accurate records of all services provided to clients.
- Established trusting relationships with clients by being a reliable source of support.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
- Participated in team meetings to discuss best practices for providing quality care.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Assisted clients with daily activities, including meal preparation and medication administration.
Resident Service Assistant
Atria Senior Living
Burlington , MA
10.2019 - 10.2024
- Reported any incidents or accidents according to facility protocols.
- Monitored changes in residents' physical condition or behavior patterns.
- Encouraged social interaction among residents through organized activities.
- Assisted with personal hygiene tasks such as bathing, dressing, grooming.
- Assisted in organizing activities to engage and stimulate resident's minds.
- Implemented strategies to reduce falls in high risk areas of the residence.
- Conducted daily rounds to check on residents' health and wellness.
Education
Business Administration - Accounting and Information Systems
NDEJJE UNIVERSITY
Kampala04.2014
Skills
- Compassionate client care
- Client documentation
- Community activities
- Client safety and first aid
- First aid and safety
- Progress documentation
- Behavioral management
- Mobility assistance
- Personal hygiene assistance
- Medication administration
Certification
- CNA
- CPR
References
Kaitlyn Toner, Resident Service Director, Atria Longmeadow Place, (781) 270-9008, kaitlyn.toner@atriaseniorliving.com
Timeline
Direct Care Worker
Guild For Human Services
11.2023 - Current
Direct Care Worker
Cooperative For Human Services
05.2021 - Current
Resident Service Assistant
Atria Senior Living
10.2019 - 10.2024
Business Administration - Accounting and Information Systems
NDEJJE UNIVERSITY