Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Veronique Sudbeck

Veronique Sudbeck

Corinth,TX

Summary

Compassionate Direct Care Worker with extensive experience at Rockhouse, skilled in medication administration and patient care. Proven ability to enhance client well-being through individualized support and effective communication. Recognized for fostering trust and safety while implementing care plans that promote independence and dignity in daily living activities.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Rockhouse
09.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
  • Monitored and assisted residents through individual service plans.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Remained alert to problems or health issues of clients and competently responded.
  • Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Maintained entire family's schedule and organized events.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Educated patients on self-care practices with the goal of increasing independence levels where appropriate.

Direct Care Worker

ResCare Residential Services
09.2011 - 09.2023
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored vital signs regularly to track patient health status, promptly reporting any changes or concerns to healthcare professionals.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.

Director of Dayhab

Innovative Outcomes
02.2018 - 11.2020
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Direct Care Worker

Educare Community Living
09.1990 - 08.2011
  • Monitored clients' overall health and well-being and noted significant changes.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Utilized adaptive equipment to support patients in achieving their highest level of functioning and independence.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Direct Care Worker

Evergreen Learning Center
07.1986 - 07.1993
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Monitored and assisted residents through individual service plans.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Maintained entire family's schedule and organized events.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Direct Care Worker TT3, Residential Facility

Denton State School
07.1984 - 07.1986
  • Transported clients to medical and dental appointments to provide support.
  • Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with daily living activities, running errands, and household chores.
  • Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Maintained clean, safe, and well-organized patient environment.

Education

High School Diploma - General Studies

Brussels AMERICAN School
Brussels Belgium
06.1977

Skills

  • Patient care
  • Medication administration
  • Reliability and punctuality
  • Meal preparation
  • Personal hygiene assistance
  • CPR certified
  • Compassionate caregiving
  • Emotional support
  • First aid and safety
  • Care plan assessment
  • Nutrition monitoring
  • Progress documentation
  • Mobility assistance
  • Behavioral management
  • Client documentation
  • Behavior redirection
  • Compassionate client care
  • Healthcare documentation
  • State regulations
  • Client safety and first aid
  • Community activities
  • Social skills development
  • Relationship building
  • Transportation
  • Recreational activities
  • Direct patient care
  • Safety monitoring
  • ADL support
  • Patient education
  • Disability awareness
  • Client transportation
  • Health and safety requirements
  • Nutrition
  • Team collaboration
  • Multitasking and organization
  • Daily living support
  • HIPAA compliance
  • Active listening
  • Verbal and written communication
  • Conflict resolution
  • Life skills training
  • De-escalation techniques
  • Hygiene assistance
  • Charting and documentation
  • Infection control procedures
  • Personal care assistance
  • First aid and CPR

Accomplishments

Caregiver of the year 1997

Certification

Cpr

Languages

French
Limited Working

Timeline

Direct Care Worker

Rockhouse
09.2023 - Current

Director of Dayhab

Innovative Outcomes
02.2018 - 11.2020

Direct Care Worker

ResCare Residential Services
09.2011 - 09.2023

Direct Care Worker

Educare Community Living
09.1990 - 08.2011

Direct Care Worker

Evergreen Learning Center
07.1986 - 07.1993

Direct Care Worker TT3, Residential Facility

Denton State School
07.1984 - 07.1986

High School Diploma - General Studies

Brussels AMERICAN School

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Veronique Sudbeck