Catherine Pergolski
Wausau,WI
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Deputy Clerk of Courts Criminal
Marathon County Court House
Wausau, WI
08.2024 - Current
- Managed the front desk reception area; answered telephone calls.
- Issuing warrants and removing them.
- File various papers, including amended criminal complaints, traffic, bench warrants, orders for communication, sheriff's invoices, and community services reports.
- First point of contact with the DA's office, Attic, Judges, Sheriff's Department, and Police Department.
- Knowledge of Legal Terminology and Court Processes.
- Enter criminal complaints into Wisconsin CCAP.
- Case management of criminal cases.
- Create signatures and cash bonds for inmates.
- Schedule interpreters for court cases. Also, schedule court hearings.
- Amend judgments as ordered by the court.
- Direct point for individuals who would like to pay their fines or bond an individual out of jail.
Insurance Assistant II
LIBERTY MUTUAL INSURANCE COMPANY
Wausau, WI
01.2017 - 05.2024
- Responsible for nurse referrals, including assigning nurses to attending appointments with our injured workers.
- Worked closely with Regional Medical Directors, Claims Specialists, and nurse case managers to schedule consultants and peer-to-peer calls, including phone and email communication, along with managing their Outlook calendar.
- Trained and mentored team members and workflows.
- Interacts with attorneys and paralegals through phone, email, and fax to obtain updates on claimant injuries and treatment, which could impact the reserves of the file.
- Produces clear and concise claim file notes, including escalating critical claim activity with potential impact on reserves to the attention of the case manager.
- Manages an above-average inventory of up to 500 bodily injury claims.
- Auto insurance adjuster for glass claims.
- Reviewed Millon Dollar lawsuits.
Medical Service Representative
LIBERTY MUTUAL INSURANCE COMPANY
Wausau, WI
02.2015 - 03.2017
- Responsible for processing transactions, documents, or vendor bill payments with specific state and company guidelines.
- Responsible for processing transactions, documents, or vendor bill payments with specific state and company guidelines, policy holders.
- Review bills to make sure the correct CPT codes are being used, and there is no fraud from providers.
Quality and Efficiency Coordinator
Youngs Long Term Care Pharmacy
Wausau, WI
01.2012 - 02.2015
- Guided employees in handling difficult or complex problems.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Completed various administrative tasks, including but not limited to pharmacy incidents, reports, intake, prior authorizations, and daily use of the Medicare and Medicaid websites.
- Completed various administrative tasks, including but not limited to pharmacy incidents, reports, intake, prior authorizations, and daily use of the Medicare and Medicaid websites. Contract policy, accreditations, standards.
- Audit the pharmacist and pharmacy technicians.
- First point of contact for any nursing homes, hospital and Assited living.
Education
Some College (No Degree) - AODA And Medical Billing And Coding
Rassmussen
WausauSkills
- Calendar management
- Meeting coordination
- Legal terminology
- Policy enforcement
- Report generation
- Document preparation
- Workers' compensation claims
- Insurance regulations knowledge
- Policy interpretation
- Fraud detection
- Claims handling
- Medical terminology
- Benefit coverage
- Insurance verification
- Prescription coordination
- Medical coding
- HIPAA compliance
- Pharmacology
Certification
- California Certifications for MBR
- Licensed All Lines Adjuster - Number W796475
- Certified Pharmacy Technician.
Timeline
Deputy Clerk of Courts Criminal
Marathon County Court House
08.2024 - Current
Insurance Assistant II
LIBERTY MUTUAL INSURANCE COMPANY
01.2017 - 05.2024
Medical Service Representative
LIBERTY MUTUAL INSURANCE COMPANY
02.2015 - 03.2017
Quality and Efficiency Coordinator
Youngs Long Term Care Pharmacy
01.2012 - 02.2015
- California Certifications for MBR
- Licensed All Lines Adjuster - Number W796475
- Certified Pharmacy Technician.
Some College (No Degree) - AODA And Medical Billing And Coding
Rassmussen
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