Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Phillips

Little River,AL

Summary

Motivated and focused professional with a background in criminal justice and administrative support. Experienced in drafting legal documents, managing case files, and assisting in law enforcement procedures. Known for clear communication, adaptability, and discretion when handling sensitive information. Ready to bring a strong work ethic and legal knowledge to a Legal Assistant role.

Overview

2
2
years of professional experience

Work History

Spa Specialist

Wind Creek Casino & Hotel
Atmore, AL
02.2025 - Current
  • Greeting guests, booking appointments, and addressing concerns in a friendly and professional manner.
  • Collaborated with team members to ensure efficient operations during peak hours and special events.

CX Analyst

Provalus
Brewton, AL
10.2024 - 02.2025
  • Utilize Microsoft Office Suite daily for data reporting and process documentation.
  • Adapt to and master new computer applications, ensuring seamless workflow.
  • Maintain clear and professional communication with cross-functional departments via email and Microsoft Teams to resolve issues and streamline operations.

Recruit

Monroeville Police Department
Monroeville, AL
05.2024 - 08.2024
  • Prepared accurate and detailed police reports to support investigations and legal proceedings.
  • Conducted legal research on statutes, ordinances, and arrest charges to ensure compliance with applicable laws.
  • Supported officers during court appearances by escorting inmates and handling court-related paperwork.
  • Gained hands-on experience in public safety and law enforcement protocols through training and active fieldwork.

Intern

Baldwin County Sheriff's Office
Robertsdale, AL
05.2023 - 07.2023
  • Transcribed detailed interviews and interrogations, ensuring accurate and confidential records.
  • Shadowed officers during investigations, training sessions, and crime scene analysis to gain practical knowledge of law enforcement procedures.

Education

BA - Criminal Justice - Cyber criminology

The University of Alabama
Tuscaloosa, Al
05.2024

Skills

  • Case management
  • Microsoft Office
  • Adobe Creative Cloud
  • Appointment scheduling
  • Legal research
  • Data analysis
  • Report writing

Timeline

Spa Specialist

Wind Creek Casino & Hotel
02.2025 - Current

CX Analyst

Provalus
10.2024 - 02.2025

Recruit

Monroeville Police Department
05.2024 - 08.2024

Intern

Baldwin County Sheriff's Office
05.2023 - 07.2023

BA - Criminal Justice - Cyber criminology

The University of Alabama

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