Catherine Rendon Manco
Public Relations/Business Management
Las Vegas,NV
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cocktail Server
Mandalay Bay Resort & Casino Las Vegas
Las Vegas, NV, NV
01.2024 - Current
- Greeted guests and provided menus.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
VIP Cocktail Server
Drai's Beach Club/Nightclub
Las Vegas, NV
02.2013 - 12.2015
- Maintained clean and organized bar area.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Cocktail Server
Tao Beach & Night Club
Las Vegas, NV
01.2012 - 12.2013
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and organized bar area.
- Communicated with guests to record orders and assess needs.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Maximized sales of specials and Type drinks by thoroughly promoting to customers and maintaining great salesmanship.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Professional Dancer
Tao Group-Marque LV
Las Vegas, NV
12.2010 - 12.2012
- Choreographed solo, duo, and group performances for contemporary dance company.
- Incorporated variety of movement styles into percussive dance routines for stage performance.
- Incorporated creative movement techniques into ballet routine.
- Collaborated with choreographers to refine or modify dance steps.
- Created and implemented creative dance routines for different projects.
Cocktail Server
Aria Resort & Casino
Las Vegas, NM
12.2009 - 10.2011
- Anticipated guest needs and provided proactive service.
- Maximized sales of specials and Type drinks by thoroughly promoting to customers and maintaining great salesmanship.
- Maintained accuracy and efficiency when processing sales transactions.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained clean and organized bar area.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Bartender
Pure Management Group
Las Vegas
04.2005 - 12.2009
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
NYNY Hotel
Las Vegas, NV, NV
12.2007 - 12.2008
- Choreographed solo, duo, and group performances for contemporary dance company.
- Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
- Performed in multiple roles by attending daily rehearsals to perfect execution of dance movements.
- Collaborated with choreographers to refine or modify dance steps.
- Self-motivated, with a strong sense of personal responsibility.
- Choreographed dance routines appropriate for age group and skill level for ballet, tap and jazz classes.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
Education
Diploma -
Business Management
Las Vegas, NV01-2023
Diploma - Real Estate & Law
Key Realty School
Las Vegas, NV08.2014
Skills
- Public Relations
- Public Speaking
- Client Relationship Building
- Bottle Cocktail Server
- Wine & Spirits Knowledge
- Bartenders school certificate
- Latin Ballroom Dancer/Instructor
- Model/Actress
- Customer Service
- Fluency Spanish,English and Italian
- Entrepreneur
- Relationship Building
- Logistics Management
- Problem Solving
- Employee Relations
- Social Media Platforms
- Marketing Campaigns
- Labor Relations and Negotiation
- Adept at maintaining a high-end client database, coordinate many types of functions, collaborating with staff, managing vendors and identifying new vendors
- Highly skilled in coordinating events related to Night & Day Clubs, runway shows, model expos and promotional activities
- Proven ability to effectively handle multitask levels of responsibility with minimal direction from superiors/owners while coordinating entertaining and fashion shows to enhance sales and future bookings
Certification
Business creation diploma
Realty School Diploma
Timeline
Cocktail Server
Mandalay Bay Resort & Casino Las Vegas
01.2024 - Current
VIP Cocktail Server
Drai's Beach Club/Nightclub
02.2013 - 12.2015
Cocktail Server
Tao Beach & Night Club
01.2012 - 12.2013
Professional Dancer
Tao Group-Marque LV
12.2010 - 12.2012
Cocktail Server
Aria Resort & Casino
12.2009 - 10.2011
Bartender
NYNY Hotel
12.2007 - 12.2008
Bartender
Pure Management Group
04.2005 - 12.2009
Diploma -
Business Management
Diploma - Real Estate & Law
Key Realty School
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