Jasmin Magpoc
San Diego,CA
Summary
Motivated Communications Intern and Employee with practical experience in interpersonal communications and public speaking to diverse audiences. Excels in high productivity and efficient task completion, while containing skills in Microsoft Office and strategic communication planning. Lastly, standing out by having verbal and written communication, teamwork through past experience of being on sports teams, and adaptability.
Overview
4
4
years of professional experience
Work History
Cocktail Server
BJ's Restaurant & Brewhouse
Newark, CA
06.2022 - 08.2024
- Communicated with customers to offer friendly service and determine needs.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Attended work every shift whilst being a full-time student.
- Implemented upselling techniques to maximize revenue.
Server
Olive Garden
Fremont, CA
08.2021 - 05.2022
- Served our guests by taking down orders of drinks, appetizers, entrees, and desserts efficiently, while simultaneously doing the same with four other tables.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Certified Trainer
Chipotle
Fremont, CA
09.2020 - 06.2021
- Worked collaboratively across other locations to deliver comprehensive, effective training sessions.
- Provided one-on-one help to other crew members to improve their skills in the workplace.
- Maintained records of attendance, performance evaluations, and certifications earned.
Education
Bachelor of Arts - Communication Studies
San Diego State University
San Diego, CA05-2026
Communication Studies
Ohlone College
Fremont, CA05-2024
High School Diploma -
Newark Memorial High School
Newark, CA06.2021
Skills
- Order Management
- Exceptional customer service
- Efficient multitasking
- Microsoft Office proficiency
- Interpersonal and written communication
- Microsoft Office
- Public Speaking
Extracurricular Activities
Basketball Point/Shooter Guard: able to read the court and make plays, while maintaining a good scoring average and assisting other teammates to score as well. Executing good ball handling and shooting skills. Played throughout high school and one year of club basketball at San Jose State University.
Affiliations
- Employee of the Month
Languages
Tagalog
Professional
References
References available upon request.
Timeline
Cocktail Server
BJ's Restaurant & Brewhouse
06.2022 - 08.2024
Server
Olive Garden
08.2021 - 05.2022
Certified Trainer
Chipotle
09.2020 - 06.2021
Bachelor of Arts - Communication Studies
San Diego State University
Communication Studies
Ohlone College
High School Diploma -
Newark Memorial High School