Catherine Rhodus
Giddings,TX
Summary
Dynamic Office Manager with a proven track record at TraeCo Heating & Air, excelling in customer service and organizational skills. Successfully maintained confidentiality and balanced financial records while enhancing client relations. Adept at coordinating events and fostering teamwork, ensuring optimal operations and a positive workplace environment. Known for effective communication, problem-solving, and organizational skills.
Overview
7
7
years of professional experience
Work History
Office Manager
TraeCo Heating & Air
09.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Completed bi-weekly payroll for 12 employees.
Sales Associate
Carmine Feed & Fertilzer
02.2020 - 09.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained merchandising standards to promote sales and attract customer interest.
- Collaborated with team members to achieve daily sales goals consistently.
- Resolved customer inquiries and complaints professionally, fostering positive relationships.
Veterinary Technician
Giddings Vet Clinic
01.2019 - 02.2020
- Administered medications and vaccinations under veterinary supervision to ensure optimal patient care.
- Maintained cleanliness and organization of examination rooms and surgical areas for efficient workflow.
- Educated pet owners on post-treatment care, fostering improved health outcomes for animals.
Education
Bachelor of Science - Agricultural Business
Texas A&M Commerce
Commerce, TX12-2022
Skills
- Customer service
- Organizational skills
- Customer relations
- Payroll processing
- Clear oral/written communication
- Scheduling coordination
Timeline
Office Manager
TraeCo Heating & Air
09.2023 - Current
Sales Associate
Carmine Feed & Fertilzer
02.2020 - 09.2023
Veterinary Technician
Giddings Vet Clinic
01.2019 - 02.2020
Bachelor of Science - Agricultural Business
Texas A&M Commerce