Catherine Salgado
Upland ,CA
Overview
6
6
years of professional experience
Work History
Medical Case Administrator
Suna Solutions
09.2024 - Current
- Cross-trained in four distinct agencies, enhancing operational flexibility and team collaboration by adapting processes and procedures to meet diverse organizational needs.
- Managed patient scheduling and rescheduling, directing related billing issues to supervisor.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Front Office Receptionist
Root 66 Endodontics
03.2023 - 06.2024
- Answer multi-line phone systems to coordinate patient appointments and provide resourceful information with an enthusiastic attitude.
- Minimize errors in filing paperwork by checking terminology and complying with internal policies.
- Learn to operate new office technology as they are onboarded and implemented.
- Balance credit transactions and provide basic financial clerical support.
- Complete administrative patient intakes utilizing case histories, insurance information, and mandated forms.
Office Administrator
Career & Transfer Center | Citrus College
02.2021 - 12.2022
- Enhanced the educational experience at Citrus College by providing resources that aided students career goals.
- Collaborated with faculty to develop college career events that provided students with a wide range of informational materials.
- Assisted in scheduling career counseling appointments for students according to their individual needs.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote rapid response to student inquiries.
Server
Eureka Restaurant Group
10.2018 - 11.2020
- Provided Exceptional table service in a fine dining restaurant, ensuring a memorable and enjoyable experience at the first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Communicated problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Applied health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Completed daily tasks needed to keep the restaurant working efficiently and teams ready to meet customer expectations.
Education
Associate of Science - Nursing
Chaffey College
Rancho Cucamonga, CA06-2026
High School Diploma -
Upland High School
Upland, CA06-2016
Skills
- Problem-Solving Skills
- Detail Oriented
- Medical Terminology
- Time Management
- Organizational leadership skills
- Analytical and Critical Thinking
- Excellent Communication Skills
Timeline
Medical Case Administrator
Suna Solutions
09.2024 - Current
Front Office Receptionist
Root 66 Endodontics
03.2023 - 06.2024
Office Administrator
Career & Transfer Center | Citrus College
02.2021 - 12.2022
Server
Eureka Restaurant Group
10.2018 - 11.2020
Associate of Science - Nursing
Chaffey College
High School Diploma -
Upland High School
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