Catherine Santiago
Lawrenceville,GA
Summary
Dedicated professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various tasks and offering support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Inventory Specialist
Walgreens
07.2023 - Current
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of team.
- Recorded shortages, and discrepancies to keep records current and accurate.
- Implemented strategies to keep stock organized and reduce excess inventory.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to safe working environment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Personal Shopper
Walmart
01.2023 - 09.2023
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering supportive team atmosphere that encouraged professional growth.
- Trained new employees on customer service and organizing strategies.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining positive reputation as Personal Shopper.
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
Certified Barter Broker
Equitrade International
08.2021 - 07.2022
- Increased trade volume by 80% in Savannah area.
- Created and implemented strategic trading approaches.
- Developed reputation for integrity and ethical conduct within brokerage community, leading to increased trust from clients and colleagues alike.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Networked to identify potential new clients and expand geographic territories.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication updates.
Executive Sous Chef
Eagleson Cooks
04.2021 - 08.2021
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Modified recipes to accommodate dietary restrictions and allergies.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Ensured compliance with all health department regulations while maintaining well-organized workspace for optimal efficiency.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Coordinated with team members to prepare orders on time.
- Disciplined and dedicated to meeting high-quality standards.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
Chef
Bowlero Corporation
04.2018 - 04.2021
- Set up and broke down kitchen for service.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Collaborated with staff members to create meals for large banquets.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Placed orders to restock items before supplies ran out.
- Disciplined and dedicated to meeting high-quality standards.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Cultivated positive work culture among kitchen staff through open communication lines and mutual respect within team.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Evaluated food products to verify freshness and quality.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Oversaw grill, stove, oven, and cleaned equipment after every shift.
- Monitored food production to verify quality and consistency.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
Senior Trade Broker
Equitrade International
04.2016 - 04.2018
- Met with members to understand goals and recommend solutions to fit specific needs.
- Networked to identify potential new clients and expand geographic territories.
- Created and implemented strategic trading approaches.
- Conducted regular reviews of client accounts to identify areas for improvement or adjustments needed.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Developed reputation for integrity and ethical conduct within barter community, leading to increased trust from clients and colleagues alike.
Mechanic
Bowlero Corp
04.2013 - 04.2018
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Kept equipment in good working order by following instructions, troubleshooting breakdowns, and maintaining supplies.
- Streamlined repair processes by maintaining well-organized and clean workspace, contributing to increased productivity.
- Repaired and replaced worn and damaged components.
Education
Bachelor of Science - Online Marketing
Full Sail University
Winter Park, FLAssociate of Applied Science - Marketing
Gwinnett Technical College
Lawrenceville, GASkills
- Materials Movement
- Digital and Physical Inventory Counts
- Problem-Solving
- Confidentiality and Data Protection
- Multitasking and Time Management
- Microsoft Office
- Documentation and Recordkeeping
- Account Management
- Data organization
Certification
Notary Public - March 2025
Timeline
Inventory Specialist
Walgreens
07.2023 - Current
Personal Shopper
Walmart
01.2023 - 09.2023
Certified Barter Broker
Equitrade International
08.2021 - 07.2022
Executive Sous Chef
Eagleson Cooks
04.2021 - 08.2021
Chef
Bowlero Corporation
04.2018 - 04.2021
Senior Trade Broker
Equitrade International
04.2016 - 04.2018
Mechanic
Bowlero Corp
04.2013 - 04.2018
Bachelor of Science - Online Marketing
Full Sail University
Associate of Applied Science - Marketing
Gwinnett Technical College