Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Shipping position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Wrico Stamping Co Of WI
Menomonee Falls, WI
02.2020 - 08.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in placing purchase orders.
Collaborated with team members to develop best practices for consistent customer service delivery.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Shipping Clerk
Wrico Stamping Co Of WI
Menomonee Falls, WI
09.2017 - 02.2020
Improved shipping efficiency by streamlining packing and labeling processes.
Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.