Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Schmackle

Milwaukee,WI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Shipping position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Wrico Stamping Co Of WI
Menomonee Falls, WI
02.2020 - 08.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in placing purchase orders.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Shipping Clerk

Wrico Stamping Co Of WI
Menomonee Falls, WI
09.2017 - 02.2020
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.

Education

High School Diploma -

Menomonee Falls High School
Menomonee Falls, WI
06.2004

Skills

  • Shipping and Receiving
  • Materials Transport
  • Loading and Unloading
  • Inventory Management
  • Customer Service
  • Attention to Detail
  • Order Processing
  • Self-Motivated and Independent

Timeline

Customer Service Representative

Wrico Stamping Co Of WI
02.2020 - 08.2023

Shipping Clerk

Wrico Stamping Co Of WI
09.2017 - 02.2020

High School Diploma -

Menomonee Falls High School
Catherine Schmackle