Catherine Sell
Wichita
Summary
Motivated and adaptable professional with a diverse background in customer service, classroom management, communications, marketing and sales. Experienced in engaging with clients, addressing their needs, and delivering solutions in both educational and business environments. Skilled in problem-solving, communication, and managing complex customer interactions. Proven ability to thrive in fast-paced environments and handle diverse customer inquiries with a positive, results-oriented approach. Looking to leverage strong interpersonal skills and attention to detail to contribute to a corporate job.
Overview
6
6
years of professional experience
Work History
Long-Term Substitute Teacher
Wichita Public Schools USD 259
Wichita
12.2023 - Current
- Led or moderated classroom discussions and guided exploratory thought.
- Managed classroom environments to ensure a safe and productive learning experience.
- Attended staff meetings, parent conferences, and other school events as required.
Customer Service
Kohls Department Store
Lawrence
06.2020 - 12.2021
- Resolved customer service inquiries in a timely manner while providing excellent customer service.
- Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
Photographer Assistant/Secretary
The Crystal Image
Lawrence
01.2019 - 05.2020
- Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
- Edit photos using Adobe Photoshop and other software applications.
- Conducted sales presentations, directed sales calls, managed contract negotiations and executed sales contracts.
Education
Bachelor of Science - Journalism And Mass Communication
University of Kansas
Lawrence, KS05-2021
Skills
- Customer service
- Verbal and written communication
- Multitasking and organization
- Microsoft Suite
- Conflict resolution
- Team collaboration
- Marketing and advertising
- Writing and Editing
Languages
Spanish
Limited
References
References available upon request.
Timeline
Long-Term Substitute Teacher
Wichita Public Schools USD 259
12.2023 - Current
Customer Service
Kohls Department Store
06.2020 - 12.2021
Photographer Assistant/Secretary
The Crystal Image
01.2019 - 05.2020
Bachelor of Science - Journalism And Mass Communication
University of Kansas
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