Catherine Singleton
New Orleans,LA
Summary
Dynamic professional with proven expertise in customer service and document management at La Medical Management Corporation. Excel in multitasking and communication, enhancing team efficiency by 30%. Adept at scheduling and prioritizing tasks, ensuring seamless operations. Reliable and adaptable, committed to delivering exceptional support and fostering collaborative environments.
Overview
16
16
years of professional experience
Work History
Support Clerk
SLLS
New Orleans, LA
06.2023 - Current
Assist clients by signing them in, making copies of original documents, help team members with daily work flow and answering incoming calls and transferring them to proper extensions.
Receptionist
La Medical Management Corporation
New Orleans, LA
01.2010 - 02.2023
- Managed incoming calls and directed inquiries to appropriate departments.
- Greeted visitors and ensured a welcoming atmosphere in the reception area.
- Scheduled appointments and maintained accurate calendar for office personnel.
- Processed incoming and outgoing mail efficiently to support daily operations.
- Utilized multi-line phone system to handle high volume of calls effectively.
- Assisted with administrative tasks, including filing, data entry, and document preparation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma - General Studies
Francis T Nicholls
3820 St Claude Ave New Orleans La 7011705.1978
Skills
Microsoft office
Scheduling appointments
Filing systems
Work prioritization
Task delegation
Document management
Teamwork
Teamwork and collaboration
Customer service
Time management
Flexible and adaptable
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Reliable and punctual
Organizational skills
Objectives
To achieve a full time position with your company.
Timeline
Support Clerk
SLLS
06.2023 - Current
Receptionist
La Medical Management Corporation
01.2010 - 02.2023
High School Diploma - General Studies
Francis T Nicholls