Edwin Dinh
Alhambra,CA
Overview
5
5
years of professional experience
Work History
Support Clerk
Helen Trang Insurance
07.2019 - Current
- Filing and sorting customer’s insurance documents to make systemized
- Organizing files to make managing client’s documents more accessible
- Sending out renewals to clients to remind them of their upcoming insurance expirations
- Managing and responding to emails from clients in a timely matter.
- Enhanced customer satisfaction by efficiently addressing and resolving support inquiries.
- Helped incoming customers process cash payments
Education
Bachelor of Science - Finance
California State University, Los Angeles
05.2023
Skills
- Microsoft Office
- Document Management
- Customer Service
- Organizational Skills
- Record Keeping
- Office Equipment
- Cash Handling
Projects
Business Capstone Class- Collaborated with peers to develop a strategic business plan for a tech company
Securities Analysis Paper- Analyzed and calculated the net present value of Activision Blizzard based on earnings from their financial statements
Languages
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Support Clerk
Helen Trang Insurance
07.2019 - Current
Bachelor of Science - Finance
California State University, Los Angeles
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