Catherine Slater

• Managed a diverse team, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Formulated policies and procedures to streamline operations.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.

Started with Chella Textiles as a Customer Service/Administrative Assistant and was promoted. Essentially the same job as described above with the company being larger during this time frame.