Catherine Smith
Yemassee,SC
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Hawg Wild Resturant and Catering
Ridgeland , South Carolina
11.2015 - 10.2018
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed scheduling, training and inventory control.
Office Manager
Spay Neuter Alliance & Clinic
Ridgeland, South Carolina
08.2007 - 06.2015
- Maintained filing system for records, correspondence and other documents.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Assisted in recruiting, onboarding and training new employees.
- Responded to customer inquiries via phone or email in a professional manner.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
High School Diploma -
Abundant Life Ac.
Hardeeville, SC05-1992
Skills
- Analytical thinking
- Staff recruitment
- Loss prevention
- Customer service
- Cross-functional coordination
- Space allocation
- Risk management
Timeline
Manager of Operations
Hawg Wild Resturant and Catering
11.2015 - 10.2018
Office Manager
Spay Neuter Alliance & Clinic
08.2007 - 06.2015
High School Diploma -
Abundant Life Ac.
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