Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Twitchell

Altamonte Springs,FL

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

2
2
years of professional experience

Work History

Cashier

Price Chopper
Palatine Bridge, New York
04.2023 - 10.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.

Grocery Stocker

Save A Lot
Fort Plain, NY
11.2021 - 07.2023
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Identified and quickly handled spill clean-up.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.
  • Inspected product quality and quantity before restocking shelves with new items.
  • Received, unpacked, and stored incoming merchandise according to company guidelines.
  • Reported any damaged goods or out-of-date items immediately to management personnel.
  • Assisted customers in locating desired items within the store.
  • Organized backroom storage areas in order to maximize space utilization.
  • Moved heavy merchandise around the store using pallet jacks or other necessary equipment.

Education

High School Diploma -

Fort Plain Jr/Sr High School
New York, NY
06-2021

High School Diploma -

H.F.M Boces Career And Technical Center
New York
06-2021

Skills

  • Cash Register Operation
  • Customer Service
  • POS Systems
  • Cash Handling

Timeline

Cashier

Price Chopper
04.2023 - 10.2023

Grocery Stocker

Save A Lot
11.2021 - 07.2023

High School Diploma -

Fort Plain Jr/Sr High School

High School Diploma -

H.F.M Boces Career And Technical Center

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Catherine Twitchell